Review Research Paper Example | Topics and Well Written Essays - 250 words - 2

Review - Research Paper casingWith a sound Quality Assurance in place, guests and end users of products and services of a particular alliance is guaranteed that its output conforms with the required quality of such product and service that will meet and exceed the customers need.Kaizen is a Japanese Quality Assurance system of continuous improvement in quality, technology, processes, lodge purification, productivity, safety and leadership. It is a system that involves every employee - from upper management to the cleaning crew. Everyone is encouraged to come up with small improvement suggestions on a regular basis. This is not a once a month or once a year activity. It is continuous quality improvement process. Japanese companies, such as Toyota and Canon receive a total of 60 to 70 suggestions per employee per year which are written down, share and implemented (Anon., 2011). The limitation of Kaizen is that it is dependent on communication due to the nature of its system impr ovement climax from suggestions. Any breakdown in communication will impair its efficacy.TQM on the other hand is a comprehensive and structured approach to compositional management that seeks to improve the quality of products and services through with(predicate) on-going refinements in response to continuous feedback (Anon., 2011). TQM requirements may be defined separately for a particular organization or may be in adherence to established standards, such as the International agreement for StandardizationsISO 9000series. At its core, Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services and the culture in which they work (Anon., 2011). TQM as a matter of quality principle is not known to comport limitation but only the employees who are implementing it.C. The main